Advanced Analytics Streamlines Root Cause Analysis

Root cause analysis (RCA) is critically important to the ongoing success of any manufactured product. Detecting design defects, raw material problems, build issues, and quality control shortfalls as early as possible fosters continuous product improvement, increased reliability and performance, and allows a company to maintain a strong reputation for its product. RCA enables R&D personnel, purchasing agents, quality control inspectors, and the warranty team to find the fundamental cause of problems that may only become evident once products are in customers’ hands. Managing the RCA process properly will reduce the number and cost for warranty claims, improve profitability for the entire organization, and increase customer satisfaction.