AI improves customer service and product quality for white goods manufacturer. Mabe manufactures home appliances, including stoves, refrigerators, washing machines, dryers, water purifiers, and more. The company is based in Mexico City and markets its white goods under its own brand as well as several others, including GE Appliances, in more than 70 countries. Mabe is an early leader in the development of connected products that allow its customer service personnel to monitor the health of its appliances in the field. Altair has been at the center of Mabe's product development process for years, and Mabe is now working with Altair to deploy and enhance its connected products strategy.
