Debt Management

Our consultants build risk analytic models for the entire customer journey to predict arrears probability and enable cost-efficient debt collection. Deployed in real time, these models inform optimal credit decisioning and debt collection resourcing by supplying information on:

  • Payback probability
  • Best channel optimization
  • Operational cost-efficiency

Use our solutions to:

  • Analyze behavioral and credit information
  • Evaluate customer propensity for loan repayment by reviewing affordability and detecting fraud
  • Reduce delinquency and increase operational cost efficiency
  • Decrease defaulters/write-offs and arrears build-up
  • Maximize customer interaction impact in debt collection
  • Predict customer propensity to pay, default, self-cure, and write-off
  • Score daily with our predictive models

Reduce costs by allocating communications resource according to predicted behaviors and operational constraints:

  • Allocate communications investment proportionate to pay
  • Automate triggers for SMS, letter, or phone call
  • Maintain costs to operationally sustainable fixed amount

Solution Capabilities

  • Automate your debt collection strategy
  • Schedule daily batch scoring
  • Control fixed costs
  • Optimize debt collection and maximize recovery rate
  • Deploy customer-centric collections strategies
  • Automatically distribute cases to debt collectors
  • Reduce costs by optimizing distribution of communication channels

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