Debt Management

Our consultants build risk analysis models for the entire customer journey to predict arrears probability and enable cost-efficient debt collection.

Deployed in real time, these models inform optimal credit decision-making and debt collection resourcing by supplying information on:

  • Payback probability
  • Best channel optimization
  • Operational cost efficiency

Use our services to:

  • Analyze behavioral and credit information
  • Evaluate customer propensity for loan repayment by reviewing affordability and detecting fraud
  • Reduce delinquency and increase operational cost efficiency
  • Decrease defaults/write-offs and reduce arrears build-up
  • Maximize the impact of customer interactions in debt collection
  • Predict customer propensity to pay, default, self-cure, and write-off
  • Score daily with our predictive models

Reduce costs by allocating communications resource according to predicted behaviors and operational constraints:

  • Allocate communications investment proportionate to a customer's propensity to pay
  • Automate triggers via SMS, mail/email, or phone
  • Maintain costs according to an operationally sustainable fixed amount

Solution Capabilities

  • Predict who will pay, default, self-cure, and write-off
  • Automate your debt collection strategy
  • Schedule daily batch scoring
  • Control fixed costs
  • Optimize debt collection
  • Maximize debt recovery rate
  • Deploy customer-centric collection strategies
  • Automatically distribute cases daily to debt collectors
  • Reduce costs by optimizing communication channel distribution

Looking for more information?

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