Altair Engineering Inc., its subsidiaries, and affiliates ("Altair " or "We ") respect your privacy and are committed to protecting it through our compliance with this policy.
This policy applies to information we collect:
It does not apply to information collected by:
2. Data Controller, Data Protection Officer, and Representative
Altair Engineering Inc. is the data controller of the Personal Data you provide on the Websites. If you enter an agreement with a specific Altair affiliate or subsidiary, then that affiliate or subsidiary may be the controller of your Personal Data and Altair Engineering Inc. may be a co-controller with that entity.
3. Children Under the Age of 18
Our Websites and products and services are not intended for children under the age of 18 and children under the age of 18 are not permitted to use our Websites or our products and services. We will remove any information about a child under the age of 18 if we become aware of it.
Our Websites and our products and services are not intended for children under 18 years of age. No one under age 18 may provide any information to Altair either on the Website or otherwise. We do not knowingly collect Personal Data from children under 18. If you are under 18, do not use or provide any information to Altair, either offline or on the Websites or on or through any of its features. If we learn we have collected or received Personal Data from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us as described in the "Contact Information. "
4. Information We Collect About You and How We Collect It
We collect different types of information about you, including information that may directly identify you, information that is about you but individually does not personally identify you, and information that we combine with our other users. This includes information that we collect directly from you or through automated collection technologies.
We collect several types of information from and about users of our Websites and our products and services. Generally, we collect information:
We collect this information:
Information You Provide to Us
The information we collect is:
The Personal Data we collect from you is required to enter into a contract with Altair, for Altair to perform under the contract, and for Altair to provide you with our products and services. If you refuse to provide such Personal Data or withdraw your consent to our processing of Personal Data, then in some cases we may not be able to enter into the contract or fulfill our obligations to you under it.
You also may provide information to be published or displayed (hereinafter, "posted ") on public areas of the Website or transmitted to other users of the Website or third parties (collectively, "User Contributions "). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Websites, with your permission we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns:
The information we collect automatically may include Personal Data or we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Websites and to deliver a better and more personalized service by enabling us to:
5. Lawful Basis for Processing Your Personal Data
We have a lawful basis for our processing of your Personal Data, including processing for our legitimate interests (when balanced against your rights and freedoms), to fulfill our obligations to you under our contract with you (or your employer), as required by law, and with your consent.
If you are in the European Union, the processing of your Personal Data is lawful only if it is permitted under the applicable data protection laws. We have a lawful basis for each of our processing activities (except when an exception applies as described below):
6. Special Categories of Information
We generally do not process any special categories of Personal Data.
Altair does not ask you to provide, and we do not knowingly collect, any special categories of Personal Data from you.
7. Automated Decisions Making
We generally do not use any automated decision making processes on your Personal Data.
Altair does not use your Personal Data with any automated decision making process.
8. How We Use Your Information
We use your Personal Data for various purposes described below, including to provide you with information you request from us, provide you our services, notify you of changes, and for other purposes with your consent.
We use information that we collect about you or that you provide to us, including any Personal Data:
• to notify you about changes to our Websites or any products or services we offer or provide though them;
With your consent, we may also use your information to contact you about our own goods and services that may be of interest to you. If you wish to consent to this use, please check the relevant box located on the form on which we collect your data. If you wish to change your choice, you may do so at any time by navigating to the Websites, clicking the "Cookie Consent " link at the bottom of the page and adjusting our user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request at [email protected]. For more information, see Choices About How We Use and Disclose Your Information.
9. Disclosure of Your Information
We do not sell your Personal Data. We only share and disclose your personal data to a few third parties, including our subsidiaries and affiliates, contractors and other service providers that help us provide you with our goods and services, in the event we merge, acquire, or are acquired by a third party, and to comply with a lawful order or to enforce our rights.
We may also disclose your Personal Data to third parties:
10. Choices About How We Use and Disclose Your Information
We offer you choices to opt out of receiving promotional offers from Altair.
We strive to provide you with choices regarding the Personal Data you provide to us. We have created the following mechanisms to provide you with control over your Personal Data:
11. Your Rights Regarding Your Information and Accessing and Correcting Your Information
You may have certain rights under Applicable Privacy Laws, including the right to access and update your Personal Data, restrict how it is used, transfer certain Personal Data to another controller, withdraw your consent at any time, and the right to have us erase certain Personal Data about you. You also have the right to complain to a supervisory authority about our processing of your Personal Data.
Applicable data protection laws may provide you with certain rights with regards to our processing of your Personal Data.
12. Do Not Track Signals
We currently do not honor do-not-track signals sent by some browsers.
13. Data Security
Information transmitted over the Internet is not completely secure, but we do our best to protect your Personal Data. You can help protect your Personal Data and other information by keeping your password to our Websites confidential.
We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Websites like message boards. The information you share in public areas may be viewed by any user of the Websites.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Websites. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites.
14. Consent to Processing of Personal Data in Other Countries Outside the European Economic Area
We may process your Personal Data outside of your home country, including to the United States. We only do this when we are legally permitted to and when we have appropriate safeguards in place to protect your Personal Data.
If you are a resident of the European Economic Area ("EEA "), in order to provide our Websites, products, and services to you, we may send and store your Personal Data outside of the EEA, including to the United States. Accordingly, your Personal Data may be transferred outside the country where you reside or are located, including to countries that may not or do not provide an adequate level of protection for your Personal Data.
Altair also uses the EU-U.S. Data Privacy Framework to transfer information between its subsidiaries and affiliates located in the EEA or in the United Kingdom or in Switzerland to the United States. The European Commission has determined that the transfer of Personal Data pursuant to the EU-U.S. Data Privacy Framework and the Standard Contractual Clauses provides for an adequate level of protection of your Personal Data. Under these Standard Contractual Clauses, you have the same rights as if your data was not transferred to such third party. The EU-U.S. Data Privacy Framework may provide you with additional rights, including additional rights available to you to resolve a dispute related to the transfer of your information to Altair entities in the United States. You may learn more about your rights under the EU-U.S. Data Privacy Framework at Data Privacy Framework.
You may request a copy of the Data Protection Agreement by contacting us through the contact methods below.
15. Data Retention Periods
We retain your Personal as long as you keep your account open. We may keep your Personal Data for a time after you close your account, including when it is stored on our backups, and for as long as necessary to comply with any legal requirements or to protect our legal interests.
Altair will retain your Personal Data for the entire time that you keep your account open. After you close your account, we may retain your Personal Data:
17. Contact Information
You may contact us directly or through our Data Protection Officer through any of the contact methods below.
To Contact Altair (Controller)
Altair Engineering Inc.
1820 E. Big Beaver Road
Troy, MI 48083 USA
To Contact Our Data Protection Officer
1820 E. Big Beaver Road
Troy, MI 48083 USA
248-614-2400 EXT. 453
18. Photography, Audio and Video Recording
We may take photos, videos and/or audio recordings at our events, which may feature attendees, speakers, sponsors or exhibitors.
By attending an Altair hosted or sponsored event at an Altair facility or a third party’s venue (each an “Event”), you acknowledge and agree that the Event (or any part of it) may be photographed or recorded by us or our partners. You agree to permit us, or any third party licensed by us, to use, distribute, broadcast, or otherwise globally disseminate your likeness, name, voice and words in perpetuity in television, radio, film, newspapers, magazines and other media now available and hereafter developed, both before, during and any time after the Event, and in any form, without any further approval from you or any payment to you. This grant includes, but is not limited to, the right to edit the media, the right to use the media (alone or together with other information), and the right to allow others to use or distribute the media. We agree not to intentionally use your name, picture, portrait, photograph, voice, pose, movement, activity and/or likeness in any form or manner that would demean you or your employer, and will not alter the substance of any statements made by you in a manner that materially changes the intent of such statements.
19. California Consumer Privacy Act
California citizens may contact us to exercise your rights under the CCPA.
To exercise your rights under the California Consumer Privacy Act (“CCPA”) please contact us at [email protected].
Rev. August 30, 2023