Third-Party Subprocessors
Altair Engineering Inc. and its affiliates (“Altair”) engages and uses third-party subprocessors to help us provide our Services.
A subprocessor is a vendor Altair uses to process data on behalf of our customers, who are the data controllers of that data.
Altair’s subprocessors provide infrastructure, data storage, and other tools that facilitate the delivery of our Services including customer support and email communications.
| Name | Location | Process |
| Altair One | AWS, Azure, Google, Oracle Cloud Infrastructure - Continental Europe, India, Japan, UK, USA | Platform where applications are held to allow users to interact (demo) with the applications prior to installation and providing application documentation and other support |
| HubSpot | AWS (East USA region) | Inbound marketing, sales, and customer service |
| Insight | USA | Azure Cloud Service Provider |
| Magentrix | Canada | Partner Relationship Management portal |
| Microsoft | EMEA: Continental Europe, Israel, South Africa, UK APAC: Hong Kong, India, Japan, Malaysia, Singapore, South Korea Americas: Brazil, Canada, Chile, Mexico, USA | Utilized for email communication |
| Oracle | USA | Oracle Cloud Infrastructure Cloud Service Provider |
| PTP | USA | AWS Cloud Service Provider |
| Salesforce | Germany, Japan, UK, USA | CRM platform |
| Service Now | Canada | Application support tickets |
| SHI | USA | Google Cloud Platform Cloud Service Provider |
Updates: In the event that Altair adds or removes subprocessors, Altair will post such updates here. Additionally, you may subscribe to receive an email notification.
Rev. April 3, 2023